Refund Policy
Effective Date: October 8, 2026
Legal operator: MOONCODE LTD · England and Wales · 17158918
Course marketplace payments may be made via Myanmar mobile wallet or bank transfer and reviewed manually before access is granted. Sakar Pro subscriptions are sold in USD and card payments are processed by Paddle as Merchant of Record.
1. Course Enrollments
Request a refund within 24 hours of payment to receive 50% of the amount paid, whether your enrollment is pending approval or already active.
2. Sakar Pro and Practice Purchases
Request a refund within 24 hours of payment to receive 50% of the amount paid. For card payments, Paddle processes refunds as Merchant of Record.
3. Duplicate Payments
If you are charged more than once for the same product due to a technical error, we will refund the duplicate charge in full. Contact us immediately with the transaction details and dates.
4. How to Request a Refund
Email contact@sakar.online within 24 hours of payment with:
- Your registered email address
- The product you are requesting a refund for (course name or subscription plan)
- The payment date and amount
- Your reason for the refund request
We aim to respond to all refund requests within 2 business days.
5. Other Rights
After 24 hours, we do not offer a voluntary refund. This policy does not limit any refund or cancellation rights required by law or provided by Paddle as Merchant of Record.